"From my perspective, and I work with some other open source projects, Keep is currently my favorite open source project," Marco shares. "The responsive team and its joyful growth make it stand out." Having used Keep for over a year, Marco appreciates the rapid pace of development. "I'm having a hard time staying on top of the version updates, which is a good thing! And the team handles contributions very well, making it a positive experience."
Marco Frömbgen
DevOps Tech Lead
At justtrack, we build a SaaS platform that equips app and game publishers with a comprehensive toolset to manage their global marketing growth seamlessly. Our solution streamlines marketing processes—from managing and analyzing campaigns to automating workflows—while providing deep insights into mobile product performance.
Before implementing Keep, justtrack faced a common but complex challenge in their technical infrastructure: Managing alerts from multiple disparate systems.
"We had several systems emitting alerts – each widely different from the others. For example, Sentry, CloudWatch, Prometheus, and more," explains Marco, DevOps Engineer at justtrack.
This diversity of alert sources created significant operational challenges:
Justtrack was using Squadcast for escalation policy and routing, but the lack of uniformity in the alerts required creating numerous expressions and routing rules for each service. "It was a lot of maintenance, a lot of duplication, and it didn't even work really well. Sometimes someone would forget to update rules or fail to include the necessary context in an alert, causing it to be entirely missed or delivered to the wrong people—just a bad experience," Marco recalls.
Justtrack needed a unified alerting system that could normalize data from different sources and provide a consistent way to handle alerts regardless of their origin. After evaluating their options, Keep stood out as the only solution with the capabilities they needed.
"Keep was the only option that let us achieve a uniformity on the payload and alert side, which helped in all further actions like automation, notification, and escalation," says Marco.
The key capabilities that made Keep the right choice for justtrack were:
Justtrack's implementation approach highlights Keep's flexibility:
"We have one repository where we mainly configure Keep as code through Helm and Terraform," explains Marco. "With the Terraform provider, we are provisioning all the configuration like mappings, providers, and extraction rules."
Before Keep:
After Keep
"By handling all the logic on the Keep side for priorities, severity, and ownership, we now only need to define the priority and owner directly on the alert. Everything else is handled directly by Keep," says Marco.
Justtrack's experience working with Keep and its team has been overwhelmingly positive.
"From my perspective, and I work with some other open source projects, Keep is currently my favorite open source project," Marco shares. "The responsive team and its joyful growth make it stand out."
Having used Keep for over a year, Marco appreciates the rapid pace of development. "I'm having a hard time staying on top of the version updates, which is a good thing! And the team handles contributions very well, making it a positive experience."
Justtrack sees Keep becoming increasingly central to their observability and alert management strategy:
"The goal is to reduce noise but still not lose any kind of information, have a timeline, and utilize the incident deduplication or correlations in a way that actually works," explains Marco.
Keep has transformed how justtrack manages alerts across their complex infrastructure, providing the uniformity and consistency they needed while reducing maintenance overhead. The partnership has been characterized by responsive support and continuous improvement, making Keep a critical component of justtrack's technical stack.
"What I don't like is that you need more and more software-as-a-service products for all your needs," concludes Marco. "That's a strong point for Keep with its advanced functionality—the more extensive the features get, the better it is for the end user to adjust, do custom things, and build upon it."
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"From my perspective, and I work with some other open source projects, Keep is currently my favorite open source project," Marco shares. "The responsive team and its joyful growth make it stand out." Having used Keep for over a year, Marco appreciates the rapid pace of development. "I'm having a hard time staying on top of the version updates, which is a good thing! And the team handles contributions very well, making it a positive experience."
Marco Frömbgen
DevOps Tech Lead
At justtrack, we build a SaaS platform that equips app and game publishers with a comprehensive toolset to manage their global marketing growth seamlessly. Our solution streamlines marketing processes—from managing and analyzing campaigns to automating workflows—while providing deep insights into mobile product performance.
Before implementing Keep, justtrack faced a common but complex challenge in their technical infrastructure: Managing alerts from multiple disparate systems.
"We had several systems emitting alerts – each widely different from the others. For example, Sentry, CloudWatch, Prometheus, and more," explains Marco, DevOps Engineer at justtrack.
This diversity of alert sources created significant operational challenges:
Justtrack was using Squadcast for escalation policy and routing, but the lack of uniformity in the alerts required creating numerous expressions and routing rules for each service. "It was a lot of maintenance, a lot of duplication, and it didn't even work really well. Sometimes someone would forget to update rules or fail to include the necessary context in an alert, causing it to be entirely missed or delivered to the wrong people—just a bad experience," Marco recalls.
Justtrack needed a unified alerting system that could normalize data from different sources and provide a consistent way to handle alerts regardless of their origin. After evaluating their options, Keep stood out as the only solution with the capabilities they needed.
"Keep was the only option that let us achieve a uniformity on the payload and alert side, which helped in all further actions like automation, notification, and escalation," says Marco.
The key capabilities that made Keep the right choice for justtrack were:
Justtrack's implementation approach highlights Keep's flexibility:
"We have one repository where we mainly configure Keep as code through Helm and Terraform," explains Marco. "With the Terraform provider, we are provisioning all the configuration like mappings, providers, and extraction rules."
Before Keep:
After Keep
"By handling all the logic on the Keep side for priorities, severity, and ownership, we now only need to define the priority and owner directly on the alert. Everything else is handled directly by Keep," says Marco.
Justtrack's experience working with Keep and its team has been overwhelmingly positive.
"From my perspective, and I work with some other open source projects, Keep is currently my favorite open source project," Marco shares. "The responsive team and its joyful growth make it stand out."
Having used Keep for over a year, Marco appreciates the rapid pace of development. "I'm having a hard time staying on top of the version updates, which is a good thing! And the team handles contributions very well, making it a positive experience."
Justtrack sees Keep becoming increasingly central to their observability and alert management strategy:
"The goal is to reduce noise but still not lose any kind of information, have a timeline, and utilize the incident deduplication or correlations in a way that actually works," explains Marco.
Keep has transformed how justtrack manages alerts across their complex infrastructure, providing the uniformity and consistency they needed while reducing maintenance overhead. The partnership has been characterized by responsive support and continuous improvement, making Keep a critical component of justtrack's technical stack.
"What I don't like is that you need more and more software-as-a-service products for all your needs," concludes Marco. "That's a strong point for Keep with its advanced functionality—the more extensive the features get, the better it is for the end user to adjust, do custom things, and build upon it."
